Last Updated: May 26, 2026
Eligible products may be returned within 30 calendar days from delivery.
Approved returns include:
- prepaid return shipping
- no restocking fees
Return Conditions
Returned items must:
- remain unused
- be in original condition
- include original packaging
- include accessories where applicable
- be returned for a verified product quality issue or delivery-related concern
Non-Returnable Items
The following are generally not eligible:
- gift cards
- final-sale merchandise
- items damaged after delivery because of misuse or improper care
Return Requests
info@timberlland.vip
Please contact:
Include:
- order number
- product name
- reason for return
Approved returns will receive return instructions and a prepaid label.
Return Address
6820 Gertrudis Ct
Eastvale, CA 92880
United States
Refund Timeline
After return delivery:
Review and approval: 1–2 business days
Approved refunds are issued to the original payment method.
Financial institutions may require:
7–10 business days
before posting funds.